Prior to the signing of any contract, a consumer/buyer must go through all the clauses, including the disclaimers and must always check the builder’s financial credibility. The process of filing a consumer court complaint against a builder is same as any other service provider. The process goes as follows: A. Buyer must send a legal notice to the builder, prior to knocking on the doors of the consumer court. B. Must await reply for the given time from the builder. If the builder fails to reply within the stipulated time, consumer/buyer must move towards the court. C. File a complaint stating the facts, reasons for deficiency in services, attaching documents supporting his/her petition and stating the damages incurred by the aggrieved party due to the delayed possession. D. Depending upon the value of the property, consumer/buyer needs to decide the jurisdiction of the Consumer forum; be it District Consumer Disputes Redressal Forum (DCDRF), State Consumer Disputes Redressal Commission (SCDRC), orNational Consumer Disputes Redressal Commission (NCDRC). E. Once the jurisdiction is decided and the petition is filed in the court, then the consumer redressal commission sends a notice to the builder and the case commences.
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